how we helped...

... to set up and open a Psychology Practice in Bundaberg

Clinical & Practice Management Systems

• Set up practice management software to ensure billing and rebates are incorporated

• Configure client intake forms, consent forms, referral templates

• Integrate telehealth platforms with secure video conferencing

• Create fee schedules in line with Medicare, NDIS, DVA and private health insurers

• Implement billing system

Administration & Office Systems

• Establish appointment booking systems (online + phone)

• Set up client communication tools (SMS/email reminders, newsletters)

• Design filing system for clinical records (digital and paper)

• Create policies and procedures for cancellations, waitlists, and urgent cases

• Train admin staff in handling referrals, triage, and client support

Marketing & Client Acquisition

• Build website with online booking & contact form

• Set up Google Business Profile and social media accounts

• Establish referral networks with GPs, psychiatrists, schools, NDIS providers

• Prepare branded stationery (business cards, intake packs, signage)

Clinic Setup & Operations

• Design and fit out waiting room, therapy rooms, and reception area

• Set up inventory system for assessment tools, and therapy resources

• Set up resource shop for clients to access within clinic

• Create workflows for daily opening and closing procedures as well as systematic follow up of weekly or monthly tasks for clients and clinic staff.

To learn more about Calma Health, click here.